The brand is a US-based Shopify store selling haircare to young women. It launched around a single hero product, a curling product that gets a head of curls with far less effort than the usual methods, and later added complementary accessories such as hair ties.
It grew up fast. User-generated videos showing the before and after took the product viral on TikTok, and the founders wanted to carry that growth into paid channels and into Italy.
That kind of success is hard to keep hold of:
- A single hero product carrying almost the whole catalog, so every campaign rests on the same thing
- Demand driven by a trend, which fades the moment people stop seeing something new
- A lean team, with the founders running operations and no in-house creative studio
We were the first agency on the account, and set it up from zero.