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Helping a new skincare brand rise and shine in Germany

Vitayes launched an instant-lift eye cream into a crowded German market, with results on video so striking that viewers called them fake. Midsummer Agency built its advertising from scratch, then carried it into Austria and Switzerland.

PPCPaid SocialFeed Management

Helping a new skincare brand rise and shine in Germany

About the client

Vitayes is an anti-aging skincare brand that opened its Shopify store in Germany in 2016. It launched with one hero product, Instant Ageback, an argireline lifting cream that visibly smooths under-eye bags and wrinkles within minutes, for a few hours at a time.

The launch had 3 hurdles to clear.

  • A brand-new name, in a category full of household names
  • An audience of people 45 and over, mostly women, who have seen a lot of miracle-cream promises
  • Before and after videos so striking that people assumed they were edited, although every one was untouched

Vitayes came to us a month after the store went live, to turn a brand-new name into steady sales.

Industry

Beauty · Skincare

Markets

Germany · Austria · Switzerland

Services

Pay Per Click · Paid Social

Client since

2016

The challenge

Vitayes had a new website, a new product and a clear brief: win traction in Germany, prove the market, and sell at a positive return on Google, Facebook and Instagram, with Amazon on the list for later.

Before we arrived, the client had tested a couple of Facebook campaigns on its own, showing the before and after videos to new audiences. The sales data wasn’t in place yet to show which of them were working.

We set out to tackle 3 things.

  • An advertising foundation to build: as a brand-new store, Vitayes was starting its search advertising and its sales data from a clean slate
  • A credibility gap to close: viewers wrote in to say the videos looked too good to be real, which held back conversion rates
  • Generic searches led by big names: people in Germany search for the problem, a cream for under-eye bags or wrinkles, and the big beauty brands already sat on those terms

The client’s own target was a low cost per sale, but in the startup phase the priority was volume: as many sales as possible, at the lowest cost we could hold.

The solution

We set up tracking and Google Ads first, then relaunched Meta Ads a few weeks later. Microsoft Ads, Gmail ads, native ads on Taboola and Amazon Ads followed as the account found its feet, and within the first year we took the whole setup into Austria and Switzerland.

Pay Per Click

Selling an eye cream in the words Germans search with

ServicesGoogle Ads · Microsoft Ads · Feed Management

We started with goals and transaction imports, so every campaign reported real sales from day one. Google Shopping went live just ahead of the January rush, when interest in health and wellness peaks every year.

A campaign for every worry

Vitayes was still a new name in search, so we built Search around the concerns people type in. Each concern got its own exact and broad match campaigns, and we added German keywords week by week as the search terms came in.

  • Tränensäcke (under-eye bags), which became the biggest group
  • Augenringe (dark circles) and Schlupflider (hooded eyelids)
  • Stirnfalten (forehead wrinkles) and Poren (pores)
  • Argireline, the active ingredient, for buyers who already knew what they wanted

We ran an n-gram analysis of the search terms, added negatives in bulk, and paused keywords whose cost per sale ran too high. Competitor campaigns picked up shoppers searching for rival lifting creams.

A product title that kept learning

With a single hero product, the Shopping title did a lot of the selling, so we rewrote it as the data came in. It started as a Faltencreme (wrinkle cream) with instant effect, moved to an argireline cream for under-eye bags, and settled on a cream to remove under-eye bags and dark circles. We added a second image and the jar size to the feed, and gave Microsoft Shopping its own title later on.

Hours, video and the inbox

We pulled best days and best hours from the data and added dayparting and geo bid adjustments, cutting the small hours everywhere except remarketing and brand.

YouTube did 2 jobs. Video Shopping campaigns put the jar next to the footage, and we fed video viewers into remarketing and bid up on them in Search and Shopping. Later we launched Dynamic Search Ads and Gmail ads, which were brand new at the time, and brought the account onto Microsoft Ads.

A stand at Cosmoprof

We ran a campaign to promote Vitayes at Cosmoprof, the international beauty trade fair, and to book appointments at its stand. We widened it to more countries as the fair approached, then did the same for Cosmoprof Asia.

Native ads and the marketplace

Over the summer we ran native ads on Taboola. We switched the headline from wrinkle cream to under-eye bag cream, blocked around 100 sites that sent poor traffic, and moved the effort into retargeting once new-user campaigns had run their course.

We then launched Amazon Ads for a month in Germany, the UK, Italy, France and Spain. Automatic campaigns gathered search terms, and we moved the best ones into exact ad groups of their own.

Austria and Switzerland

Once Germany had traction, we extended Search and Dynamic Search Ads to Austria, Switzerland, Luxembourg and Liechtenstein, gave Austria and Switzerland their own Shopping campaigns, and carried remarketing across.

Letting the video persuade before the ad sells

ServicesMeta Ads

We checked the Facebook pixel first and put custom events to work, so page views and add-to-carts could feed new audiences on Facebook and Instagram.

Then we launched remarketing and lookalike campaigns. Within a couple of days they were bringing in a steady run of sales at a low cost per sale, the first sign the brand could sell at all.

A 2-step funnel for skeptics

The videos were the brand’s strongest asset and its biggest doubt. We stopped asking strangers to buy from them and split the funnel in two.

  • Cold: new audiences see the video and nothing else
  • Warm: people who watched it get the product ad and the offer

Viewers who stayed for the video had already decided it might be real, so the sales ad reached them at the right moment. We raised the budget step by step while the cost per sale held, and when Facebook paused some ads, we pushed the Google campaigns harder to keep orders coming.

The results

Once tracking was in place and the first month of data was in, the optimized campaigns lifted revenue 32%, sales 24% month on month and transactions 37%. The brand had proved it could sell in Germany, and went on into Austria and Switzerland.

  • Shopify orders grew more than 12x in the first 5 months
  • The account grew from Google and Meta into Microsoft Ads, Gmail, Taboola and Amazon in under a year
+32%
Revenue · after the first month of data and optimization
+24%
Sales MoM · after the first month of optimization
+37%
Transactions · after the first month of data and optimization

Timeline

In their words

We are quite happy with Midsummer’s work on launching and expanding our new brand, product and online store. They are very quick in responding and taking actions, which we find very crucial in online marketing.

The Founder

Vitayes

The team

Micky

Micky

Micky

Pay Per Click · Paid Social

Built and ran the account from launch: Google Ads, Microsoft Ads, Meta Ads, Taboola, Amazon Ads and the Cosmoprof campaign.

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