Pay Per ClickSelling an eye cream in the words Germans search with
ServicesGoogle Ads · Microsoft Ads · Feed Management
We started with goals and transaction imports, so every campaign reported real sales from day one. Google Shopping went live just ahead of the January rush, when interest in health and wellness peaks every year.
A campaign for every worry
Vitayes was still a new name in search, so we built Search around the concerns people type in. Each concern got its own exact and broad match campaigns, and we added German keywords week by week as the search terms came in.
- Tränensäcke (under-eye bags), which became the biggest group
- Augenringe (dark circles) and Schlupflider (hooded eyelids)
- Stirnfalten (forehead wrinkles) and Poren (pores)
- Argireline, the active ingredient, for buyers who already knew what they wanted
We ran an n-gram analysis of the search terms, added negatives in bulk, and paused keywords whose cost per sale ran too high. Competitor campaigns picked up shoppers searching for rival lifting creams.
A product title that kept learning
With a single hero product, the Shopping title did a lot of the selling, so we rewrote it as the data came in. It started as a Faltencreme (wrinkle cream) with instant effect, moved to an argireline cream for under-eye bags, and settled on a cream to remove under-eye bags and dark circles. We added a second image and the jar size to the feed, and gave Microsoft Shopping its own title later on.
Hours, video and the inbox
We pulled best days and best hours from the data and added dayparting and geo bid adjustments, cutting the small hours everywhere except remarketing and brand.
YouTube did 2 jobs. Video Shopping campaigns put the jar next to the footage, and we fed video viewers into remarketing and bid up on them in Search and Shopping. Later we launched Dynamic Search Ads and Gmail ads, which were brand new at the time, and brought the account onto Microsoft Ads.
A stand at Cosmoprof
We ran a campaign to promote Vitayes at Cosmoprof, the international beauty trade fair, and to book appointments at its stand. We widened it to more countries as the fair approached, then did the same for Cosmoprof Asia.
Native ads and the marketplace
Over the summer we ran native ads on Taboola. We switched the headline from wrinkle cream to under-eye bag cream, blocked around 100 sites that sent poor traffic, and moved the effort into retargeting once new-user campaigns had run their course.
We then launched Amazon Ads for a month in Germany, the UK, Italy, France and Spain. Automatic campaigns gathered search terms, and we moved the best ones into exact ad groups of their own.
Austria and Switzerland
Once Germany had traction, we extended Search and Dynamic Search Ads to Austria, Switzerland, Luxembourg and Liechtenstein, gave Austria and Switzerland their own Shopping campaigns, and carried remarketing across.
Paid SocialLetting the video persuade before the ad sells
ServicesMeta Ads
We checked the Facebook pixel first and put custom events to work, so page views and add-to-carts could feed new audiences on Facebook and Instagram.
Then we launched remarketing and lookalike campaigns. Within a couple of days they were bringing in a steady run of sales at a low cost per sale, the first sign the brand could sell at all.
A 2-step funnel for skeptics
The videos were the brand’s strongest asset and its biggest doubt. We stopped asking strangers to buy from them and split the funnel in two.
- Cold: new audiences see the video and nothing else
- Warm: people who watched it get the product ad and the offer
Viewers who stayed for the video had already decided it might be real, so the sales ad reached them at the right moment. We raised the budget step by step while the cost per sale held, and when Facebook paused some ads, we pushed the Google campaigns harder to keep orders coming.