Frequently Asked Questions
Let our FAQ section illuminate the path to conversion rate optimization

When’s the best time to hire an SEO agency?
The best time to hire an SEO agency is whenever you’re ready to grow your online presence and drive sustainable, long-term results. Whether you’re launching a new website, redesigning your current one, or trying to increase organic search traffic, an SEO agency can provide the expertise needed to achieve your goals.
Can I use SEO services if I don’t have in-house staff?
Absolutely! Many businesses partner with SEO agencies because they lack in-house expertise. SEO agencies handle everything from keyword research and content creation to technical optimizations and performance tracking, allowing you to focus on your core business activities. Some initiatives may require collaboration with your website development team, but in case you don’t have one, don’t worry. We can support you with that too.
How do you measure campaign performance for SEO services?
We use a combination of metrics to assess performance, including organic traffic growth, keyword rankings, click-through rates (CTR), engagement metrics (like bounce rate and time on site), and also conversions. Regular reporting ensures you can track progress and see how our strategies impact your business.
Can professional SEO services guarantee fast results?
No ethical SEO agency will guarantee fast results, as sustainable improvements take time. Search engines like Google value high-quality, relevant content and strong website authority, which require consistent effort. While you might see minor improvements within a few months, significant gains typically take 6-12 months.
How long should I commit to SEO?
SEO is a long-term game, and a commitment of at least 6-12 months is ideal to see meaningful results. Search engines reward consistent, ongoing optimization efforts. Once your rankings improve, ongoing SEO ensures you maintain and build upon that progress. Remember that search engine rankings can change over time because of factors such as new competitors entering the market, search engine updates, changes in consumer behaviors, new products or services, and many others. This is why ongoing SEO management is important.
How does an SEO agency differ from in-house SEO?
An SEO agency provides access to a diverse team of specialists, advanced tools, and experience across multiple industries. In-house SEO teams may lack the resources or expertise an agency offers, making agencies a cost-effective choice for many businesses.
Will SEO work for my business?
Yes, SEO is beneficial for businesses of all sizes and industries. Whether you’re in e-commerce, B2B, or a local service, SEO helps your target audience find you online, increases brand visibility, and drives quality traffic to your website.
What happens if I stop using SEO services?
If you stop SEO, your website may maintain its rankings for a while, but over time, things might change. The competitors who continue optimizing may overtake you or the algorithms and user behaviors evolve, so ongoing optimization is critical to stay competitive and continue to benefit from the results achieved over time.
How do you ensure SEO aligns with other digital strategies like PPC or CRO?
We take an integrated approach to digital marketing. Our SEO strategies align with PPC campaigns to maximize traffic while optimizing conversion rates (CRO) for better ROI. By considering the entire user journey, we create cohesive strategies that drive results across all channels.
What makes your SEO services different?
Our approach is tailored to your business goals. We combine data-driven strategies, transparency, and a deep understanding of search engine algorithms to deliver measurable results. Whether you’re an SME or a large enterprise, our team works closely with you to craft a personalized SEO plan that drives sustainable growth.
How many people will be working on my project? Who will be the point of contact?
The number of people working on your project depends on the scope and complexity of your needs. You’ll have at least a dedicated SEO manager, but our SEO Director and the team are always supervising. For larger projects, additional team members may be assigned to ensure all aspects of the strategy are handled effectively.
How about your pricing?
Our pricing is flexible and tailored to your business needs. We offer packages suitable for businesses of all sizes, from startups to enterprises. Pricing depends on factors such as the scope of work, competition in your industry, and your goals. During our initial consultation, we’ll provide a detailed proposal with transparent pricing to help you make an informed decision.
How long are your contracts?
Our contracts are agreed based on specific customer needs. We have high client retention and a variety of collaboration types including one-off, audit and on-going management so if we are a good fit, then we can work together as long as you need.
Why do people work with you?
Our clients appreciate how deep we go and the level of detail we put into our initial account audit, recommendations and proposals compared to other agencies they’re talking to (even the ones with better reputations… shocking!)
How can I trust you?
We are fully accredited partners with Google, Microsoft, Facebook, VWO, Hotjar, Stape, DataFeed watch. We won 1st prize at ADworld experience, in the international market (look mum!). We have high client retention. You can see the results for yourself in our case studies and in our reviews.
We already have a marketing team, how would you work with them?
We are people-motivated, optimistic and we pride ourselves on easy-peasy team integration for smooth collaboration. Actually, we don’t just work with marketing teams, but also with developers, graphic designers and sales teams.
Do you work with artificial intelligence?
If we see the use of A.I. as a possible opportunity for you to achieve your marketing goals, then we will include it in our proposal to you. Simple.
Are there any people or organisations that you don’t work with?
We actively choose not to work with industries or organisations that engage in activities that are not inline with our core values, for example the arms industry, porn industry, dropshipping or any business that we consider to have questionable policies or legalities.