Automotive eCommerce Case Study

How we increased revenue by 174% and ROAS by 29% in 8 months vs. the previous year

ABOUT THE CLIENT

DipYourCar is a US Shopify eCommerce leader in the auto paint industry, focusing on creating and reselling a wide range of high-quality products to dip cars, wheels, and car parts at an affordable price. The DIY dipper community is the primary target audience.

CHALLENGE

The client aimed at maximizing its brand awareness activities made through other channels (organic and paid social, email marketing, and more), increasing traffic volume, conversions, and revenue.
Considering the wideness of its catalog, including products different in price, category, and experience of the users (pro vs. beginners), the main challenge was to ensure that each product was properly promoted, avoiding top-performing products cannibalizing the other ones.

In particular, this risk of cannibalization was possible due to the following:
Users’ interest, focused mainly on top products, potentially not completely conscious of the rest of the catalog;
Automatic delivery of the PPC platforms, which may promote the product bringing the highest results at the lowest cost, but often ignoring products with good potential.

SOLUTION

To ensure each item was correctly delivered to the more appropriate user, we worked on a dynamic product categorization of the campaigns based on performance; we guided Google Ads machines to split the catalog into several campaigns with specific and unique business goals.

This custom segmentation was possible thanks to our integration of Data Feed Watch and Product Hero: two tools that lets us dynamically add each product to the more appropriate campaign, avoiding cannibalization among products and promoting them in the most suitable funnel step.

This tailor-made strategy on shopping placements supported the segmentation previously made in the search campaigns based on the users’ search intent (since the business manufactures its own products, but it’s also a dealer of other brands).

RESULTS

Thanks to the dedicated search campaigns, and the dynamic structure implemented in the shopping area, in the first 8 months of our management (vs the previous year), we:
• increased PPC channels’ 7-figures revenue by 174%
• increase PPC ROAS by 29%

SERVICES

PPC MANAGEMENT: Search Ads, Shopping Ads and Performance Max Ads, Display Ads, Video Ads, Microsoft Ads, Feed Management

We are quite happy with Midsummer Team’s work on launching and maximizing results during Black Friday. I was impressed by their work ethic, energy, and strategic thinking, all with a smile. We have had stable growth since our collaboration started. Great job.

Owner

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B2B AND B2C HAIRCARE ECOMMERCE CASE STUDY

How we increased the Average Order Value by 82% in just 5 months, managing B2B and B2C eCommerce and supporting the client’s expansion for a haircare brand.

ABOUT THE CLIENT

The client is a US-based haircare brand that used to sell one product in various sizes in B2C and B2B markets through a unique Shopify eCommerce. After expanding their product portfolio, they split the eCommerce into two in order to serve the markets separately.

CHALLENGE

The client needed to separate the business lines and manage both B2C and B2B eCommerce activities within a unique Google Ads account. At the same time, the client wanted to avoid a potential decay in the lower funnel due to this unified management.

For this reason, the main goal was to prevent a decline in performance after the launch of the B2B website and support the client’s expansion

SOLUTION

In order to reach the client’s goal, here it is what we implemented:

  1. We created two different conversion goals on Google Ads, differentiating the purchases coming from the B2B campaigns with the aim of understanding the Revenue and Traffic pay-per-click shares of each eCommerce;
  2. To get the cleanest insights possible regarding Revenue and Traffic for the B2B side, we created a brand-new Google Analytics account only for the new eCommerce. In there, we created new B2B audiences to use in remarketing activities targeting salon owners and hairdressers;
  3. We launched new B2B campaigns, separating them from the ones addressed to final consumers and targeting a different audience.

RESULTS

In order to correctly support the client’s expansion, we kept the B2C and B2B eCommerce management in one account as requested, improving the overall performance: in particular, the Average Order Value (AOV) grew by 82% compared to the previous period.

Adopting this strategy, we maximized the brand awareness in the US market as well as let the client make informed decisions thanks to the split of the 2 Analytics accounts, allowing it to observe the results separately.

SERVICES

PPC MANAGEMENT: Google Shopping, Microsoft Ads, Product Feed Management, Search, Display, Performance Max, Retargeting

The Midsummer team has always worked in synergy with our marketing department since the beginning of our partnership, reaching the goals set for the period. Since we split the 2 eCommerce, they helped us through the process thanks to their great expertise, supporting the brand expansion. We are very happy with the results achieved!

Erika – eCommerce Marketing Manager

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SLOW FASHION ECOMMERCE CASE STUDY

How we increased transactions conversion rate in 2 months with Conversion Rate Optimization strategies

ABOUT THE CLIENT

The client is a slow fashion Shopify eCommerce brand operating in the USA which sells exclusive items produced in limited quantities to put a stop to repetitive mass production.

CHALLENGE

The client struggled to understand why their products weren’t selling, even though they were running digital marketing efforts and advertising campaigns on Google Ads and Facebook Ads that were getting users to view their website and products. Despite this, the users weren’t adding the products to their carts.

SOLUTION

After setting up the first campaigns on Google Ads, the results were not as expected. Using Google Analytics, we discovered that there were a good number of visitors, product viewers, and some add-to-carts, but no purchases. To better understand the issues preventing conversions, we developed a CRO strategy and used Hotjar to analyze user behavior on the website. This allowed us to identify friction points on the website, such as users trying to zoom in on the products but being unable to do so. We scheduled a meeting with the client and presented the insights we gathered and the actions that needed to be taken to improve the website and increase conversions.

RESULTS

After making some initial improvements to the website, we saw a huge increase in conversion rate of 3,600% month over month, a 400% increase in transactions, and a significant increase in revenue of 1,700%. These changes had a positive impact on Conversions, Revenue, and ROAS, with ROAS going up by a staggering 17,353%.

SERVICES

PPC MANAGEMENT: Google Shopping, Search, Performance Max, Facebook Ads, Instagram Ads

CONVERSION RATE OPTIMIZATION: Heatmaps Analysis, Session Recording Analysis, Surveys

I am extremely happy with the CRO and Google Ads services provided by Midsummer Agency. Since implementing their strategies, my website’s conversion rate has significantly increased, and we have seen a noticeable increase in transactions. The team at Midsummer Agency was professional, knowledgeable, and efficient throughout the entire process. They took the time to understand my business and its goals thoroughly and then developed a tailored plan to drive results. I highly recommend Midsummer Agency to anyone looking to improve their website’s performance. They truly know how to deliver results, and I am confident they can do the same for any business.

Angela – Founder

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PRODUCTS WITH MISSING GTINS CASE STUDY

How we managed to generate 52K extra revenue with 490 sales from just 42 products in 3 months for a liquor eCommerce brand

ABOUT THE CLIENT

The client is a large Liquor eCommerce brand using Shopify, spending $100k monthly in Google ads. Based in the US and with 10 physical stores, it has more than 40 years of experience.

CHALLENGE

The client had more than 5K physical products as a liquor store, meaning there was enough room to explore the Google Shopping service.

However, due to the nature of the product, we had to be careful as they could get limited or disapproved easily.

In addition, most products needed to include missing important fields, such as GTIN (Global Trade International Number). To make things a little spicier, the client didn’t have access to Google Analytics and with no chance to recover it.

SOLUTION

We prioritized the feed’s health, reaching 100% of the products eligible to be advertised using DataFeedWatch. But then we needed those missing fields to take the best performance out of each product.

So we’ve put all our efforts into searching the web and finding all the relevant Info that was necessary to achieve our goal. We tried different tools and methods to get the lacking GTINs and double-checked them to ensure they corresponded to the correct item.

Lastly, we added them to the feed, accomplishing all the requirements. But of course, we needed to collect and track data properly. To do so, we’ve set up Google Analytics through a Shopify app (Analyzify) to have things under control.

RESULTS

In just 3 months, we’ve been able to boost performance from those products that were not showing or not showing as much as they could. We got +437% Impressions and +539% Clicks, achieving 52.3K extra revenue with 490 more conversions and an average ROAS of 2.60, decreasing the average cost per click by 25%.

Needless to say, the importance of having Google Analytics working correctly.

SERVICES

PPC MANAGEMENT: Shopping, Product Feed Management

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Lifestyle Fashion eCommerce Case Study

How we prevented advertising budget waste during a promo for a lifestyle eCommerce brand.

ABOUT THE CLIENT

The client is e-commerce based in the US, with jewelry and silk slip dresses being signature pieces for this brand. With a global presence and a reputation for bold, stylish fashion, the brand is also known for its commitment to important causes.

CHALLENGE

The challenge here was that the client was involved in a promo for a non-profit foundation about a well-known sports celebrity that, at the time, had recently passed away. Considering that the brand wouldn’t have made any money from this activity, but the search volume was extremely high, the waste of advertising budget was around the corner.

SOLUTION

To address this challenge, we developed a targeted advertising procedure that promptly identified and negated keywords related to the limited-time collection designed for the foundation. This meant that ads would not be shown when users searched for these keywords, even if the search volume was high. By implementing this strategy, the client could effectively support the non-profit foundation’s promo campaign without incurring unnecessary advertising costs. We also made sure to closely monitor the account’s performance and make adjustments as needed to ensure that it ran efficiently and effectively, using our proven methodology.

RESULTS

Despite not bidding on the highly sought-after keywords, we achieved impressive performance results for the client account while being mindful of their advertising budget, saving an estimated $4.2K. In particular, we saw a 107% increase in traffic, a 70% increase in transactions, and a 61% increase in revenue. By being strategic and targeted in the advertising efforts, we reached excellent results while maximizing the return on the advertising investment.

SERVICES

PPC MANAGEMENT: Google Shopping, Product Feed Management, Search, Microsoft Ads, Performance Max

From the beginning, the Midsummer team was professional, responsive, and dedicated to helping me achieve my marketing goals. They took the time to thoroughly understand my business and developed a customized strategy that was tailored to my specific goals. One of the things that really stood out to me about Midsummer was their transparency and communication. They provided regular reports and updates on the progress of the campaigns, and they were always available to answer any questions or concerns I had. They truly go above and beyond to deliver exceptional results for their clients.

Jodie S. – Owner

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MULTI-LOCATION DENTAL PLATFORM CASE STUDY

How we increased the number of bookings by 58% for a multi-location dentist’s chain in just three months

ABOUT THE CLIENT

The client is UK based multi-location dental platform partnering with local dental practices, operating in more than 20 cities and surrounding areas, allowing to book an emergency appointment online in a few clicks.

CHALLENGE

The client has dental practice partners across all major UK cities and, in some cities, more than one partner. This business model required a very granular campaign structure since one of the main challenges was ensuring all appointments were fully booked. Each dental practice had to be treated as a separate product to guarantee continuous business growth.

However, the client had multiple challenges:

– Maximize the number of bookings
– Maintain a certain level of Cost-Per-Lead
– Make sure that all appointments available are booked every day
– Turn off campaigns when there is no more availability

SOLUTION

During the very first week of management, we analyzed all active campaigns and fixed inefficiencies: reviewed bid strategies paused underperforming keywords, and added new, high-performing keywords in all campaigns.

At the same time, we created two types of campaigns for each local dental practice – campaign targeting keywords containing location (e.g., Dentist London) and campaigns targeting keywords without any GEO reference (e.g., Dentist near me).

In the latter case, we leveraged the campaign GEO targeting capabilities that allowed us to intercept people searching for that service even if the city was not included in the user search query. This approach significantly increased the traffic and booking volumes.

Finally, we activated a Dynamic Search Ads campaign which, leveraging historical conversions data, optimized landing pages, and smart bidding capabilities, allowed us to further increase bookings by showing a relevant ad to users living nearby local dental practices.

RESULTS

In the first three months of collaboration, we hit and exceeded all client goals. We generated 2406 bookings bringing more than £96.000 in Revenue which was an increase of 58% compared to the previous period. At the same time, we improved the campaign’s efficiency by decreasing the CPL by 8%.

SERVICES

PPC MANAGEMENT: Search, Dynamic Search Ads

I want to congratulate your team for doing amazing work to get us to the level it is at today. I am glad I made the decision to move to Midsummer Agency, and it’s a decision I have been grateful of making.

Mohammad A. – Owner

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Multi-country Haircare eCommerce Case Study

How we double revenue in 30 days through a full-funnel strategy in three different markets

ABOUT THE CLIENT

Rossano Ferretti is a luxury haircare eCommerce brand based in the UK, also operating in the Italian and US markets. Well-known for its luxury hair salons and the revolutionary cutting method, it now brings salon-quality products to its customers’ houses.

CHALLENGE

Rossano Ferretti’s main goal was to improve general digital advertising performance and increase overall revenue, quickly preparing the account for the upcoming holiday season and maximizing other marketing activities (PR, organic social activity, and more). In particular, each market needed a different approach since:

Italy: it needed a complete restart since campaigns were not running anymore due to poor performance
US: general revenue performance was decreasing, and we needed to reverse the trend
UK: performance was good, so we aimed to preserve the positive trend

SOLUTION

The first step of our strategy included the countries’ segmentation into different accounts based on the client’s business goals and needs.

Through our proven methodology, we have then implemented an account restructure to immediately drive results and sales, reinforcing the current lower funnel activity keeping what was working and improving was not delivering sales. In particular, we launched custom search and performance max campaigns.

The data collected during the first month were useful for expanding the accounts with more full-funnel activities through Meta channels (Facebook and Instagram) and Google properties, according to each country’s needs.

During all the abovementioned steps, we also created new ads (both evergreen and promotional) to deliver the correct message to each different buyer persona; the users’ segmentation was based on the funnel steps, so we implemented the following:

– Ads targeting the awareness step;
– Ads targeting the acquisition phase;
– Ads targeting the remarketing stage.

RESULTS

After the first 30 days of our management, the overall performance of the website increased by 116% in revenue, more than doubling the previous month’s performance, with an 84% increase YoY.

In addition, the client also had better performance in:

– the number of orders, increased by 92%;
– the average order value, higher by 12%;
– the number of new customers, which grew by 78%.

SERVICES

PPC MANAGEMENT: Facebook Ads, Instagram Ads, Google Search, Google Shopping, Performance Max, Display, Retargeting, Product Feed Management

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BLACK FRIDAY FASHION E-COMMERCE CASE STUDY

How we increased YoY sales during the Black Friday week with performance max campaigns for a high-end women’s fashion retailer

ABOUT THE CLIENT

Our client is a luxury fashion store based in the US. They have four physical boutiques in the major cities and an e-commerce shop, investing $30K monthly in Google Ads Campaigns. The eCommerce store sells the most famous fashion brands from all over the world.

CHALLENGE

The challenge was to scale the account during Black Friday week. Considering that luxury brands are competitive on Google, especially during seasonality, we expected a very high cost per click (CPC) and consequently higher costs and lower return on ad spend (ROAS).

SOLUTION

  1. After analyzing the market, we reduced the investments during the first two weeks of November by cutting all the non-performing areas. We ran a Geographic analysis and paused 12 locations with lower performance. We focus our strategy and budget on only the Top 25 brands with an Average Order Value (AOV) of around $700. Thanks to this, we could allocate the remaining budget for Black Friday Week.
  2. We launched new Performance Max Campaigns with high-quality display assets instead of using search brand campaigns on the brands’ names as keywords. This action allowed us to promote these brands without competing against them on the search network.
  3. We have segmented the audience based on their position in the purchase funnel and created promo-oriented creative assets and ad copies.

RESULTS

Revenue on Google Ads was 157% higher than the previous year, despite the investment staying the same at $30K for the entire month. The eCommerce conversion rate was 201% higher because our audience lists were well-defined. In fact, despite the traffic being stable, the number of purchases went up by 186%. Also, the ROAS was significantly higher: 1143% compared to 333% in the previous year. We were also able to control the CPC, which decreased by 12%.

SERVICES

PPC MANAGEMENT: Budget optimization, Google Shopping, Product Feed Management, Search Campaigns, Performance Max Campaigns

The Midsummer Team has worked in synergy with our eCommerce department, achieving an amazing return on ad spend using the previous year’s data to smash the market. We are very happy of the results and overall performance of this year Black Friday strategy.

Sophia – Ecommerce Marketing Manager

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Pet Industry Brand eCommerce Case Study

How we doubled the ROAS for a pet accessories eCommerce brand in 3 months

ABOUT THE CLIENT

The client is a pet accessories Brand operating in all the English-speaking markets (US, UK, Canada, Australia). They focus on the design and production of pet-friendly accessories made with premium quality and pet-friendly materials.

CHALLENGE

In a market with very strong competition, the client wanted to make his customers feel the quality of the product and differentiate himself from the competition. The main goal was to hit a specific return on ad spend (ROAS) and gradually increase the monthly budget, to consolidate brand awareness while growing transactions.

SOLUTION

As a starting point, we fixed the account inefficiencies: we reviewed the negative keywords, fixed the Google Analytics tracking, reviewed the ad extensions, and implemented the audience lists to collect data for customers and retarget them with remarketing. Then we aimed for the best method to make people feel the quality: through the images using Google Shopping campaigns. We created a product database feed with optimized product images and descriptions that we wanted to show to the customers; hence we launched a granular Google shopping campaign structure segmented by similar groups of products.

RESULTS

After the first month, conversions skyrocketed! We more than doubled the number of sales in just one month (from 55 to 128), and the ROAS did likewise. We achieved this, thanks to a higher number and quality of clicks, brought by more appealing images and descriptions; as a consequence, potential customers were more likely to click on the ads, discover and buy the products.

SERVICES

PPC MANAGEMENT: Product Feed Management, Search, Display, Retargeting, and Shopping Ads.

I’ve been working with Midsummer Agency for a few months now, and I must say they have been a huge help in my business. They know how to create engaging, catchy, and professional ads. They also helped me increase my sales by using google ads correctly. If you’re looking for someone with knowledge in this field, I highly recommend them!

Samuele – CEO

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BLACK FRIDAY HAIRCARE CASE STUDY

How we scaled Facebook Ads and Google Ads for a haircare eCommerce brand expanding to the Italian Market during the Black Friday

ABOUT THE CLIENT

The client is a young haircare Shopify eCommerce brand based in US, providing high-quality hairstyle products for a female audience. The company is fast growing, and at this stage of their business, flexibility was one of the main requirements they were looking for in a partner able to support their market internationalization in Italy.

CHALLENGE

The main goal was to consolidate the brand’s presence in the Italian market and reach an ambitious revenue target during the Black Friday period. Conscious of the high level of competition in the niche, the client needed a multi-channel strategy to get the most out of the budget available across Google Ads and Facebook Ads platforms. The execution of the strategy required a particular focus on ad copywriting messages and visual creativities addressing specific micro-target segments.

SOLUTION

The campaigns were built to reach audiences across multiple networks and position the brand as the top-quality provider in the market while maintaining a very approachable image. On Google Ads, beyond the search network, we delivered on the shopping, display, and Youtube networks favoring visual communication to reinforce brand awareness. On Facebook and Instagram, we emphasized the promotional Black Friday sale enabling all the remarketing audiences and leveraging the synergy with the Google channel. To better understand the customer journey and optimize the user interaction with the brand, we created custom metrics available in a Looker Studio dashboard for client and internal use.

RESULTS

In just one month, we scaled the eCommerce traffic by +169%, increasing the revenue by +117% and the number of transactions by +128%. We achieved the revenue target by hitting very narrow audiences that could ensure a good return on the budget invested. On the other hand, we reached a significant share of the market at a very low cost per interaction, nurturing email marketing lists and overall establishing a relevant position for our client among the competitors.

SERVICES

PPC MANAGEMENT: Facebook Ads, Instagram Ads, Google Search, Google Shopping, Display, YouTube, Retargeting, Microsoft Ads, Product Feed Management

They have an excellent strategy to improve the audience. They made themselves available whenever We needed, and that was a pleasure. They did a great job and worked very fast. I am glad that I found Midsummer Agency. They’re doing an exceptional job.

Filippo C. & Grant R. – Founders

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